Operational Excellence Benefits

Strategic Benefits

• Higher levels of operational efficiency directly linked to increases in customer satisfaction, profitability, growth and shareholder value
  
  
• Business strategy more clearly and consistently drives business technology decision-making and process execution
  
  
• Maximize return on investment while minimizing the risk often associated with technology decisions
  
  
• The results of business technology initiatives are well understood, measured in business terms, and communicated to stakeholders
  
  
• Management transparency across the organization that supports improved business intelligence and leadership decision making

Operational Benefits

• Supply chain optimization that enhances the customer experience, supports product leadership and results in a growth in market share
  
  
• Optimized service delivery through both internal and strategic partner resources to improve value to customers and reduces costs 
  
  
• Repeatable processes upon a foundation of robust and standardize business infrastructure that is reliable, sustainable and affordable,
  
  
• Organized and optimized back office functions that are able to flex capacity to meet higher deliverable targets without compromising quality
  
  
• Improved measurement practices, process transparency and continuous improvement through the use of optimization tools and techniques

Financial Benefits

• Stage 1: Improved Enterprise Visibility
  – 12 to 18% average higher Annual Earnings Per Share From Initial Visibility
  
  
• Stage 2: Enterprise Capability Integration
  – 20 to 28% average higher Annual Earnings Per Share From Standardization & Re-use
  
  
• Stage 3: Consistent Execution and Measurement
  – 29 to 36% average higher Annual Earnings Per Share From Consistent Execution and Alignment